Privacy and cookies
GENERAL INFORMATION ABOUT THIS PRIVACY STATEMENT AND COOKIE STATEMENT
In the context of the execution of our services, we can process personal data of you, directly or indirectly, as a user of our service (s). Klooker as part of Klooker BV (hereinafter: Klooker) can be designated as "responsible" for the processing of the personal data in that connection. This Privacy Statement describes how we handle your personal data. We process your personal data according to the rules of European Privacy laws and regulations.
When a purchase agreement is concluded between you and a web shop via the Klooker platform, the web store will also process your personal data and as such qualify as responsible. Consult the privacy policy of the relevant web store for more information about how it handles your personal data.
TYPES OF PERSONAL DATA
In order to offer certain services, Klooker processes personal data. This includes information that is actively provided, such as: gender, e-mail address, telephone number. In addition, data processed passively, such as your IP address.
We use this information to make statistics and analyses about the use of our website, to improve the user-friendliness for you as a visitor, to show relevant advertisements and to optimize the performance of our website. We will not collect more personal data than is reasonably necessary to perform our services and / or for the purposes described in this Privacy Policy.
PURPOSES FOR PROCESSING BY KLOOKER
Klooker may use your personal data to facilitate an order at one or more webshops and to keep track of the contents of your shopping cart. If necessary, your name and contact details will be forwarded to the webshop for the confirmation and / or delivery of your order. Klooker may also use your personal data to contact you, for an evaluation of its service (s) or as a result of a complaint submitted by you. Klooker can also provide your data to its customer service.
If you have signed up for a Klooker newsletter, you will be kept informed of innovations and / or changes to our service (s) and you will receive our newsletter on a regular basis. If you no longer want your personal data to be used for marketing activities, you can let us know. This can be done via support@klooker.com. We ensure that you no longer receive any marketing communications from us.
If you participate in a possible contest or action, we also ask for your personal details. This allows us to keep track of the participants' data, to write the winners and to measure the response to the action. After the action, your data will be deleted again, unless you have also registered for our newsletter.
STORING PERSONAL DATA
We will not store your personal data for longer than is permitted by law and is necessary for the realisation of the purposes for which we obtained the data, or for the period for which you have given us permission.
WAY ON WHICH PERSONAL DATA IS PROCESSED
Klooker processes personal data according to the rules of the Personal Data Protection Act (DPA).
We will not sell or provide personal data to third parties, except if necessary for placing your order, processing the payment, being able to make an offer because your favourite brands have indicated or if this is legally required.
ADVERTISEMENTS OF THIRD PARTIES AND COOKIES
To make the website function as well as possible and to provide visitors with the best possible service, Klooker uses cookies.
In this context, data about your visit to our website and app are collected, such as visiting frequency, browser type, visited pages and duration of the visit. Klooker uses this information to promote the user-friendliness of the website and app.
QUESTIONS OR COMPLAINTS ABOUT WEBSHOPS OR ABOUT KLOOKER
If there are any questions or complaints about web shops or about Klooker itself, contact can be made via the Klooker email address support@klooker.com. The data of the consumer is also treated confidentially.
SECURITY AND PROTECTION
We consider the protection of your personal data important and will take appropriate technical and organisational measures to protect your personal data against loss, misuse and other unlawful use. Because no IT system can be 100% secured, we can not 100% guarantee the security of your personal data that you provide to us.
RIGHT TO INSPECTION, CORRECTION AND REMOVAL
You have the right to view the personal data we hold about you and / or to check whether they are correct. This can be done by sending us an e-mail. We will then send you in writing or by e-mail, as soon as possible, an overview of all personal data we hold about you. When it comes to access to personal data linked to a cookie, you need to send a copy of the cookie in question. Klooker reserves the right to charge the legally permitted fee per application.
You also have the option to ask us in writing or by e-mail to completely delete your personal data. We will implement such a request as quickly as possible.
ADJUSTMENTS PRIVACY STATEMENT
In order to be able to process developments in laws and regulations or in the services of Klooker, Klooker reserves the right to adjust the content of this Privacy Statement. Klooker therefore advises you to consult this regularly.
Klooker Cookie statement
In the context of the execution of our services, cookies are used. We place cookies in compliance with European laws and regulations. Third parties can also leave cookies when you visit the website of Klooker. In this cookie statement we explain what cookies are and how we use them.
WHAT ARE COOKIES
A cookie is a small text file sent to your computer, mobile phone or tablet when you visit a website. The moment you open our website, you give permission to Klooker to apply its cookie policy.
In addition to cookies, web beacons can also be placed when visiting Klooker. These are small graphic images on a web page that are hidden from the user.
Furthermore, we can use JavaScript. This is a program that is placed on the equipment and is executed from there.
PERMISSION
The moment you use the website, you agree to the placing of cookies on the instrument you use. This permission is valid for a period of 6 months, or until the moment you delete all cookies. Klooker recommends that you accept cookies, as this allows you to log in to Klooker for 6 months, making shopping extra easy. That period is the same term as PayPal uses for PayPal OneTouch checkout. After 6 months you are automatically logged out, you can log in again (and create a cookie) by buying a product or by logging in via email.
OPERATION OF COOKIES, WEB BEACONS AND JAVASCRIPTS
With the help of cookies, your preferences and the information you share are remembered. This is among other things to increase the user-friendliness of the website. So you do not have to enter your data over and over again, we remember which products you have in your shopping cart and you only see ads that are relevant to you.
Furthermore, we can keep certain data for statistical purposes. For example, we know how you ended up on our site (directly or via another website), which products are searched the most and which products are clicked on the most.
Cookies are also used to show you advertisements when you visit other internet sites. These can come from Klooker or from third parties. For this purpose, cookies, for example, remember which products you have searched for on our site.
Web beacons measure visits and use of the web page on which they are placed.
JavaScripts allow Klooker to determine where you are on the website and what actions you take. In this way we gain better insight into the use of our site, your behaviour as a visitor and we can optimise our website.
TYPES OF COOKIES
There are different categories of cookies that are used by Klooker. The law also makes a distinction here. A brief explanation follows below.
Analytical cookies
These cookies make it possible to keep track of the user behaviour of visitors to the website in an entirely anonymous way. Based on this, analyses are made that ultimately contribute to the website's alignment with the wishes of the users. The impact of these cookies on the privacy of the user is so small that no permission is required. Incidentally, these cookies are also placed and processed by third parties on behalf of Klooker.
Functional cookies
These cookies ensure that the website works as it should and certain data or preferences should not be re-entered every visit. For these cookies, too, they imply a minor violation of the privacy of users, so that no prior permission is required.
Tracking cookies
With tracking cookies the surfing behaviour of users of the website is followed. The data includes analyses for improving and optimising the website. The information gathered by Klooker and third parties can also be used for placement of advertisements. By using the website as indicated in the notification, the user agrees to the placement of these cookies.
Social Media cookies
You can use buttons from various social media websites on our website. For this purpose, cookies are used from these social media websites. For the use of these cookies and the information obtained by the social media websites, Klooker refers to the cookie statements of these parties. By using the website of Klooker as indicated in the cookie notification, the user agrees to the placement of these cookies.
Profiling cookies
In order to be able to display advertisements that are relevant to users of the website at some point, Klooker and third parties may place cookies that collect information based on prior visits by the user on various websites. By using the website of Klooker as indicated in the cookie notification, the user agrees to the placement of these cookies.
Affiliate cookies
These cookies provide information about the effectiveness of a displayed advertisement; the cookie keeps track of whether a conversion has been made in response to an advertisement displayed. Based on this information, the advertiser of the relevant advertisement can be rewarded. The impact of these cookies on the privacy of the user is so small that no permission is required. Klooker does not currently use cookies of this kind.
REMAINING
Due to the operation of the internet, Klooker can not always check which cookies are placed by third parties via our website. This means that the list of cookies that we use is not always up-to-date or that cookies are placed with different purposes than described above. If this is the case and if you notice that, we would appreciate it if you let us know.
TURNING OFF COOKIES
If you turn off cookies, certain functional cookies will still be placed to ensure that visiting the website is possible. Furthermore, you will always have to enter your settings such as username and password.
Instructions for adjusting the settings of your browser to modify the use of cookies and to remove existing cookies from your computer can be found in the toolbar of the web browser you use.
COOKIES OF THIRD PARTIES
Klooker is not responsible for what a third party does with the information they collect with a cookie that they place when visiting our site. Klooker can only recommend you to view the cookie statement and if you can not or do not agree, to block the cookies of this party.
PERSONAL DATA
Insofar as Klooker collects your personal data by using cookies, our privacy statement applies. Klooker advises you to read this carefully.
ADJUSTMENTS COOKIE DECLARATION
In order to be able to process developments in laws and regulations or in the services of Klooker, Klooker reserves the right to adjust the contents of this Cookie Statement. Klooker therefore advises you to consult this regularly.